THE CIRCUMSTANCES

Robert B. had leapt at the chance to buy his family home. It is a house his grandfather helped build, a family treasure with deep sentimental value. Despite some hurdles in acquiring the home, he was determined, and he was diligent about paying the mortgage. “I always made my payments on time, never late, never a penny short,” he says.

THE SHIFT

Then, the pandemic upended everything. In April 2020, Robert lost his job. For months, he had no income, and his first unemployment benefit check didn’t arrive until February 2021. Robert sought a loan modification, but his application was denied. Worse, in 2022, his loan was sold to another company, just as the federal foreclosure moratoria ended. “Every option I tried felt like a dead end. Every day from 2021 on, I expected a foreclosure notice,” he recalls. Then, in an online search, Robert found BlueHub SUN.

THE RESULT

Robert’s perseverance paid off. Despite the looming threat of foreclosure, BlueHub SUN was able to refinance his mortgage with a lower monthly payment. Not only was Robert able to keep his family home, his entire experience was positive. “[The SUN team] are consummate professionals. A-plus-plus across the board,” he says. In a happy coincidence, the loan closed on Robert’s 37th birthday — a true day of celebration for Robert and his family.